Return & Exchange Policy We pride ourselves on offering the highest quality merchandise. If you are not delighted with your purchase, return the unused item in its original condition within 30 days for a refund or merchandise exchange, less shipping costs. We will accept returns for sale items and provide a refund or exchange.

Returning or Exchanging Your Item

• Please contact customer service at 603.587.0722 to complete the process. Or email:
  Customerservice@naturalsurrounding.com
• Pack your merchandise in the original shipping box.
• Insure your package for the full value of the merchandise and return it to us using the delivery service of your choice. For speed and security, we recommend FedEx, UPS, or DHL Express.
• Ship to:

  Natural Surrounding
  PMB 126
  497 Hooksett Rd.
  Manchester, N.H. 03104

• Once your package is received, we will credit your account the full amount less shipping within 10 days after it is received.